Contact us
FREQUENTLY ASKED QUESTIONS
You can reach us by phone, email, or by visiting our store. Our team is happy to assist you.
Yes, we ship to select countries. Shipping rates and times vary by destination.
Within Canada: 1–3 business days
United States: 4–7 business days
Other countries: 7–15 business days (delivery may be delayed by customs processing)
Yes, enjoy complimentary standard shipping on orders over $150 within Canada
Yes, we offer free in-store pickup. You’ll receive a notification when your order is ready.
We offer exchange only on unopened items with the original receipt within 14 days. Refunds are not available.
No, for hygiene and authenticity reasons, opened or used products cannot be returned or exchanged.
All our products are 100% authentic and sourced directly from trusted suppliers.