Privacy Policy – La Casa De Parfum

At La Casa De Parfum, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop in-store, or interact with our services. By using our website or providing your information, you agree to the practices described below.

Information We Collect

We may collect the following types of information:

  • Personal Information – Name, email address, phone number, billing/shipping address, and payment details.

  • Account Information – If you create an account, we may store your login details and purchase history.

  • Transaction Information – Details about your purchases, order preferences, and payment confirmations.

  • Technical Information – IP address, browser type, device information, and browsing activity on our website.

  • Marketing Preferences – Your communication preferences and responses to promotions or campaigns.

How We Use Your Information

We use your information to:

  • Process and deliver orders.

  • Provide customer service and support.

  • Improve our website, products, and services.

  • Personalize your shopping experience.

  • Send order updates, promotional offers, or brand news (if you have opted in).

  • Comply with legal and regulatory obligations.

Sharing of Information

  • We do not sell or rent your personal information.

  • We may share your data only with trusted service providers (such as payment processors, shipping companies, and IT partners) to complete your order and improve services.

  • We may disclose information if required by law or to protect our rights and customers.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage or disable cookies in your browser settings, though some features may not function properly without them.

Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While no system is 100% secure, we continuously monitor and update our safeguards to keep your data safe.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications at any time.

  • Request restrictions on how your data is processed.

  • Withdraw consent where applicable.

To exercise these rights, please contact us at Info@lacasadeparfum.ca.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal data from children.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page regularly.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

+1 (343) 573-1444

Unit 227, Main Floor St Laurent Shopping Center 1200 St. Laurent Boulevard Ottawa, ON K1K  3B8

info@lacasadeparfum.ca