For Men
For Women
Unisex
Oil Perfum
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, we strive to ensure that the product you receive matches the image displayed on our website as closely as possible. However, please note that slight variations in packaging, labeling, or bottle design may occur due to factors such as manufacturing updates or batch differences. Rest assured, the quality and composition of the fragrance inside remain consistent. If you have any concerns upon receiving your order, our customer service team is here to assist you.
Where can I view my sales receipt?
To view your sales receipt, please log in to your La Casa De Parfum account on our website. Once logged in, navigate to your order history or recent purchases section. You should be able to find your sales receipt for each completed transaction there. If you made a purchase as a guest and did not create an account, please check your email inbox for the order confirmation email, which typically includes a copy of your sales receipt. If you require further assistance locating your sales receipt, feel free to reach out to our customer service team, and we'll be happy to help.
How can I return an item?
Contact Customer Service: Reach out to our customer service team either through email, phone, or the contact form on our website. Provide details such as your order number, the item you wish to return, and the reason for the return.
Where can I ship my order?
We offer shipping to all regions across Canada. When placing your order on our website, you will have the option to enter your shipping address during the checkout process. Simply provide your Canadian address, including the correct postal code, and we will ensure that your order is shipped to your desired location within Canada. If you have any specific shipping instructions or preferences, you can also include them at checkout or contact our customer service team for assistance.
INFORMATION ABOUT US
