Contact Us

Location

Unit 227, Main Floor St Laurent Shopping Center 1200 St. Laurent Boulevard Ottawa, ON K1K 3B8

Message

+1 (343) 573-1444

Email

info@lacasadeparfum.ca

Send Us Message

Opening Hours:

Sunday: 11 a.m.–5 p.m.
Monday: 9:30 a.m.–9 p.m.
Tuesday: 9:30 a.m.–9 p.m.
Wednesday: 9:30 a.m.–9 p.m.
Thursday: 9:30 a.m.–9 p.m.
Friday: 9:30 a.m.–9 p.m.
Saturday: 9:30 a.m.–9 p.m.

Frequently asked questions
How Can I contact la Casa De Parfum?

You can reach us by phone, email, or by visiting our store. Our team is happy to assist you.
Do You Ship Internationally?

Yes, we ship to select countries. Shipping rates and times vary by destination.
How Long Does Shipping Take?

Within Canada: 1–3 business days

United States: 4–7 business days

Other countries: 7–15 business days (delivery may be delayed by customs processing)
Do you Offer Free Shipping?

Yes, enjoy complimentary standard shipping on orders over $150 within Canada
Can I Pick Up My Order In-Store?

Yes, we offer free in-store pickup. You’ll receive a notification when your order is ready.
What is your Return Policy?

We offer exchange only on unopened items with the original receipt within 14 days. Refunds are not available.